Cancellation Policy - Milega Yaha

This Cancellation Policy ("Policy") outlines the terms and conditions for canceling orders placed through the Milega Yaha platform (referred to as "we," "our," or "us"). Milega Yaha is a marketplace where sellers list and sell their products. Each seller may have their own cancellation policy, and the cancellation process may vary depending on the specific product. Please read the product description carefully to understand the seller's individual cancellation policy. By making a purchase on our website, you agree to the terms outlined in this Policy.

1. Order Cancellation:
1.1. Cancellation of orders for products listed on our website is subject to the seller's individual cancellation policy. It is essential to read the product description carefully to understand the specific cancellation terms for each product.

1.2. The seller's cancellation policy may include conditions such as the timeframe within which orders can be canceled, any cancellation fees, and the eligibility for canceling an order.

2. Cancellation Requests:
2.1. If you wish to cancel an order, you must contact the seller directly to initiate the cancellation process. The seller's contact information can usually be found on the product listing or the seller's store page.

2.2. You may need to provide the seller with relevant information regarding your purchase and the reason for the cancellation request.

2.3. The seller will review your cancellation request and determine if it meets the criteria outlined in their cancellation policy.

3. Seller Responsiveness:
3.1. Milega Yaha encourages sellers to respond to cancellation requests promptly and professionally. However, please note that the seller's responsiveness is beyond our direct control, and the cancellation process may vary based on the seller's availability and policies.

4. Refund for Canceled Orders:
4.1. If the seller approves your cancellation request, and the order has not been shipped or fulfilled, you may be eligible for a refund.

4.2. Refunds for canceled orders will be processed based on the seller's preferred method, which may include crediting your original payment method or providing store credit.

5. Non-Cancelable Items:
5.1. Certain products listed on our website may be marked as non-cancelable. Non-cancelable items cannot be canceled once an order has been placed unless they arrive damaged or defective.

6. Disputes and Resolution:
6.1. In the event of a dispute regarding an order cancellation,  Milega Yaha will not be directly involved in the resolution process between you and the seller. We encourage open communication between both parties to resolve any issues.

7. Changes to the Cancellation Policy:
7.1. We reserve the right to update and modify this Cancellation Policy from time to time. Any changes will be effective upon posting the updated Policy on our website.

8. Contact Us:
8.1. If you have any questions or concerns about this Cancellation Policy or a specific cancellation request, please contact us at [info@milegayaha.com].

This Cancellation Policy was last updated on 03/08/2023