Return Policy - Milega Yaha

This Return Policy ("Policy") outlines the terms and conditions for returning products purchased through the Milega Yaha platform (referred to as "we," "our," or "us"). Milega Yaha is a marketplace where sellers list and sell their products. Each seller may have their own return policy, and the return process may vary depending on the specific product. Please read the product description carefully to understand the seller's individual return policy. By making a purchase on our website, you agree to the terms outlined in this Policy.

1. Product Returns:
1.1. Returns for products listed on our website are subject to the seller's individual return policy. It is essential to read the product description carefully to understand the specific return terms for each product.

1.2. The seller's return policy may include conditions such as eligibility for a return, the timeframe within which returns can be initiated, and any restocking or return shipping fees, if applicable.

2. Return Requests:
2.1. If you wish to request a return for a product, you must contact the seller directly to initiate the return process. The seller's contact information can usually be found on the product listing or the seller's store page.

2.2. You may need to provide the seller with relevant information regarding your purchase and the reason for the return request.

2.3. The seller will review your return request and determine if it meets the criteria outlined in their return policy.

3. Seller Responsiveness:
3.1. Milega Yaha encourages sellers to respond to return requests promptly and professionally. However, please note that the seller's responsiveness is beyond our direct control, and the return process may vary based on the seller's availability and policies.

4. Return Instructions:
4.1. If the seller approves your return request, they will provide you with instructions on how to return the product. You will be responsible for returning the product to the seller according to their instructions.

4.2. Please follow the return instructions provided by the seller carefully to ensure a smooth return process.

5. Non-Returnable Items:
5.1. Certain products listed on our website may be marked as non-returnable. Non-returnable items will not be eligible for a return unless they arrive damaged or defective.

6. Refund or Exchange:
6.1. Depending on the seller's return policy and the condition of the returned product, you may be eligible for a refund or an exchange for another product of equal value.

6.2. Refunds will be processed based on the seller's preferred method, which may include crediting your original payment method or providing store credit.

7. Disputes and Resolution:
7.1. In the event of a dispute regarding a return, Milega Yaha will not be directly involved in the resolution process between you and the seller. We encourage open communication between both parties to resolve any issues.

8. Changes to the Return Policy:
8.1. We reserve the right to update and modify this Return Policy from time to time. Any changes will be effective upon posting the updated Policy on our website.

9. Contact Us:
9.1. If you have any questions or concerns about this Return Policy or a specific return request, please contact us at [info@milegayaha.com].

This Return Policy was last updated on 03/08/2023.