Refund Policy - Milega Yaha

This Refund Policy ("Policy") explains the terms and conditions for refunds when you purchase products through the Milega Yaha platform (referred to as "we," "our," or "us"). Milega Yaha is a marketplace where sellers list and sell their products. Refunds may vary depending on the specific product, and the refund process is subject to the seller's individual refund policies, which can be found in the product description. By making a purchase on our website, you agree to the terms outlined in this Policy.

1. Product Refunds:

1.1. Refunds for each product listed on our website may vary depending on the seller's refund policy. It is essential to read the product description carefully to understand the specific refund terms for each product.

1.2. The seller's refund policy may include conditions such as eligibility for a refund, the timeframe within which refunds can be requested, and any restocking or return shipping fees, if applicable.

2. Refund Requests:
2.1. If you wish to request a refund for a product, you must contact the seller directly to initiate the refund process. The seller's contact information can usually be found on the product listing or the seller's store page.

2.2. You may need to provide the seller with relevant information regarding your purchase and the reason for the refund request.

2.3. The seller will review your refund request and determine if it meets the criteria outlined in their refund policy.

3. Seller Responsiveness:
3.1.Milega Yaha encourages sellers to respond to refund requests promptly and professionally. However, please note that the seller's responsiveness is beyond our direct control, and the refund process may vary based on the seller's availability and policies.

4. Processing Refunds:
4.1. If the seller approves your refund request and the product needs to be returned, you will be responsible for returning the product to the seller according to their instructions.

4.2. Once the seller receives and inspects the returned product, they will determine whether you are eligible for a refund.

4.3. Refunds will be processed based on the seller's preferred method, which may include crediting your original payment method or providing store credit.

5. Non-Refundable Items:
5.1. Certain products listed on our website may be marked as non-refundable. Non-refundable items will not be eligible for a refund unless they arrive damaged or defective.

6. Disputes and Resolution:
6.1. In the event of a dispute regarding a refund, Milega Yaha will not be directly involved in the resolution process between you and the seller. We encourage open communication between both parties to resolve any issues.

7. Changes to the Refund Policy:
7.1. We reserve the right to update and modify this Refund Policy from time to time. Any changes will be effective upon posting the updated Policy on our website.

8. Contact Us:
8.1. If you have any questions or concerns about this Refund Policy or a specific refund request, please contact us at [info@milegayaha.com].

This Refund Policy was last updated on 03/08/2023.